Sara Leggett. Had 8 fish shipped to me in western Kentucky. The fish was in great shape and looked good. Great place to do business. Joe was very helpful. Thanks for everything. Will be purchasing more soon! Eugene Payne. Best place to order from online! Ordered some fish yesterday. They shipped them out that day and arrived at my door this morning even with being on the east coast. Highly recommend them for online orders. Staff was quick to answer calls, place order, respond to emails.
Fish came in great healthy with high quality packing. Thanks again.. Jon Mendillo. Debra Hansen. Bryan Paasch. Anna Galvez. Without exception, all 9 are vigorous, inquisitive and healthy thanks to the good care they received prior to and during their shipping. Safely and cozily packed up, with a well-done page of instructions for proper acclimation upon arrival. I'll absolutely be back!! Susi Schuchard. Sandy MacArthur. Nothing but good things to say about this place.
Everything I have bought there has done well. Prices are very competitive and Alex is the best if you need advice! Susie Barker Sonderen. No issues with communications, payments, shipping, or packaging. Fish both came in healthy and intact with heat packs still warm. When I have some tank space open again, I'll definitely be checking your stock list again and placing some more orders!
Thank you guys! I have ordered online twice before with absolutely no issues. I call Friday when they open, place my order over the phone, quick and easy, fish are delivered next day Saturday in good shape. All was good both times. This week however, I called Friday to place my order only to be told that they are not doing online orders over the phone and I would have to email them.
So I emailed them my order the very second I hung up the phone. My email was not responded to for another 4 or 5 hours. I was at work when I got the email and responded as quick as I could to try and get my fish Saturday like I have before, but that email was never responded to. Even today, the Monday after, my email was still not responded to.
I called to finalize my order to receive my fish tomorrow, but was then told I was passed deadline for shipping today and would have to wait to ship my order tomorrow for Wednesday delivery. If I was able to place my initial order over the phone like I usually do, I would have got my fish Saturday like usual and all would be good.
Your email responses are not reliable. For people like me who have hectic and busy schedules, being able to order on the phone is really the only way to go. I typically don't even like ordering fish online, but this place is one of very few who get the fish I'm looking for at decent prices, even with shipping. Chris Krabbe. This was my first online fish purchase and it went very smoothly.
Drayden in Online sales was very helpful and followed up with all the information I needed. My fish arrived by 10am via UPS overnight as promised. Clear instructions were provided to acclimate. The fish ate right away once they were in the quarantine tank and already some of their color is showing. Will certainly buy from here again. Brett Ian. Very happy with the customer service. Fish arrived healthy and active. Bryan Manzola. I really enjoyed buying from The Wet Spot.
The fish arrived in great condition, and were packaged very well and professionally. The communication from them was very prompt and accommodating.
I will not hesitate to buy more fish from this company. Rick Renfro. Scott Gillenwater. I have purchased from these guys twice now, and I think they are great!
I love the personal service you get with the online orders. They are very quick to respond and great about answering questions. This was during the holidays when UPS must have been slammed the fish arrived a day late.
The staff at The Wet Spot was very responsive and friendly about communicating during this issue. The fish all arrived alive and did very well even though they were packaged up an extra 24 hours. I will be ordering from them again! April Yates.
I just bought 4 South America Puffers and they all arrived in a well packed box. I will be buying from them in the future. Colleen Filo. I can't say enough good things about Wet Spot Tropical Fish. I have ordered fish from them twice, once through Aquabid and once through their online site.
Both times the fish arrived in excellent condition. The first order was for twenty fish, and all the fish are doing well and have never shown any sign of disease in the three months that I have had them. The second order was for 56 fish. The second order arrived eight days ago. These fish are all doing well and are very active and healthy. The two associates that I dealt with at Wet Spot were both very professional. And my fish were expertly packaged on both occasions. I feel that Wet Spot's pricing is very fair and affordable.
And paying the extra for overnight shipping was worth it. Thanks for two very pleasant transactions, Wet Spot!!! Sarah Smith. I received my fish today 10 saulosi and was disappointed to not get a couple ink pens like my previous order. Packaging was perfect, fish are swimming, looking great, but again, I was hoping for a few wet spot ink pens. Greg Egg. Stu Wobbe. Such a great knowledgeable staff! Amazing selection of all fish.
Connie Nolte Scott. Jason Ball. FeTina LeAnn Britten. I absolutely adore this fish store. The staff are smart and I made a special trip from the Seattle area to acquire new plants for my vivarium.
I love it read more. Ashley Kirkpatrick. My husband and I love the store! They have put up with us through so much. We totally messed up the first tank we had and had to purchase all new stuff. They were so awesome with helping us understand what we did wrong the first time. Michelle, Brandon, and Luke are some of the best ones there!
Don't forget about Matt he's a really great person as well! It's such a wonderful thing to see a group of people care about every single little fish in the whole store. Thank you so much Wet Spot!
If it wasn't for you guys we wouldn't have such a healthy and beautiful tank. Can't wait to post pictures to your Facebook! Jodie White Shield. This place is amazing! Very happy we came from Tacoma to check out the wet spot!
Picked up some awesome fish at great prices! Huge shout out to Matt super knowledgeable took his time and explained everything this is my go to fish store! Austin Ashby. They shipped like pros and the fish are beautiful. Justin Briard. I had a great experience ordering my Red Hook silver dollars. The staff was knowledgeable and thorough to get me my order.
The fish showed up looking great and professionally packed. Thank you We Spot! John Morris. The store front itself is amazing with a huge number of fish and inverts. I recently placed my first online order and was impressed with the ease and communication ordering the fish I wanted, and as expected all fish arrived alive and healthy with excellent packaging.
Will be ordering from again! Josh Kull. Joe Eckroth. Jarrod White Shield. Friendly, helpful staff and very healthy fish. Staff that helped me were very knowledgeable about their fish and answered all my questions.
Natasha Eshoo. I received 13 wild hard-to-find wild Severums today from Wet Spot. Very positive experience dealing with Joe as he was very responsive to communications. Excellent packaging and they all arrived alive and healthy. Will shop and buy again. Bob Keeton. I was looking for specific African Cichlids that I could not locate locally.
I found Wet Spot via a Google search. They have a really wide assortment of fish and their prices, even factoring in shipping are quite competitive. I don't live in Portland and actually had the fish shipped to me. This was probably more stressful to me than the fish. All 10 arrived the next day via UPS in a nice insulated shipping box. The temperatures in my area were between 65 low and high and the fish transported fine.
Drake at Wetspot did a great job accomodating my needs. Bobby Jordan. Jillian Echlin. Mark Purpel. Justin Fuller. Nick Fukuda. Great store with great selection. The staff were very knowledgeable about the specific species of fish I was looking for pleco.
Mario Moriarty. Clint Hare. We had our very first visit here on April 4 I am still talking about this place two weeks later.
We could have spent all day inside just taking in all the fish and the beautiful tanks. The staff was very friendly and extremely helpful and knowledgeable. They do everything the right way and it shows. Thank you for having such an awesome store. We will return again the next time we are in Portland!! Ryan Laney. Multiple orders have been made with great experiences every time. Fish always arrive in excellent health, well packed, and on time. I will use again.
Matthew Proctor. These guys are great. Second time ordering from them and more than satisfied both times. If your looking for quality hard to find fish, these guys are the place to shop. Peter Rockefeller. Fast responses, excellent packing, excellent fish. I literally can't say enough good things about them, I'm jealous of you local people! Greg Myers. Alejandro Martinez. John Krepper. I ordered 9 juvenile cichlids by email and they responded quick and were courteous.
All the fish I ordered arrived healthy and alive and were even eating after they were released from bag. I'm happy with my purchase and would buy from wet spot again read more. Nick Hanan. Probably the best place for fresh water aquarium hobbyists. Great selection of plants and fish! I love this place!!! JMJ read more. I spend way too much money there That's when new plants arrive right?
Debbie Foster. Great service and quality fish!!! Packaging was flawless with step by step instructions on how to properly acclimate your fish!! Email responses were fast!! Bogdan Vinesar. Knowledgeable staff, Reasonably priced fish. Told them what I needed and they took me right to it.
Very pleased. Will definitely visit them again. Tye Grimes. Been ordering from here for a few years now. Excellent service. Carl Olszewski. I had a blast. Went to the store for the first time.
Excellent selection, general health of the animals looked great, and the service was perfect. Only 4 stars because I'm 5'1" and I missed a lot of fish in the 3rd tier of tanks. Give a girl a boost? I will definitely be a repeat customer. Aria Calise. Sue Moore. First time customer and i'm extremely pleased with their selection and how clean their tanks are!
Wide range of live plants, fish food and accessories. Definitely will go back for my aquarium needs in the future. Stacey Marie. Jeff Hostetler. Very professional staff. Very organized. Huge selection of fish. Will continue to do business with them in the future. Sal Coniglio. Kristen A Quiggle. Sean Wiese. First time with them. Website was easy to navigate and email responses were quick and courteous.
I found the exact fish and size fish I was looking for that other sites did not have or my local fish stores could not get. Ordered online and very happy overall. Fast shipping and very impressed with the packaging.
Inside the cardboard box was a styrofoam box, packaging paper, heat pack, and fish was double bagged with a labeled sticker. Service and quality was top notch. The fish arrived alive and healthy looking. So far so good I must say. Joseph Le. Awesome Fish. I have ordered a few groups of cichlids, Parachromis motaguensis, Cryptoheros nanoluteus, Cryptoheros panemensis, among others from them and they are all beautiful and healthy fish. Recently had some bad weather and the whole shipment perished.
They called to apologize after I sent the pictures in. They immediately sent another batch that all survived and made it on time.
Great service, they email back immediately, hassle free. Definitely recommend them. Yale Davis. Shannon Wineland. I have had many great experiences with this store in the past. Kevin Reiten. Fantastic service!
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